Terms and Conditions - Flat Clearance South London

Welcome to Flat Clearance South London. These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with and be bound by the following terms. Please read them carefully.

1. Services Offered

Flat Clearance South London provides comprehensive flat clearance services, including but not limited to:

Removal of unwanted items
Disposal of furniture
Recycling and donation of usable goods
Clean-up services post-clearance

2. Booking and Scheduling

To schedule our services, customers must:

Provide accurate contact information
Specify the date and time for clearance
Detail the items to be cleared

2.1 Confirmation

Upon booking, you will receive a confirmation via email or phone call. Please ensure all details are correct to avoid any misunderstandings.

3. Payment Terms

Our payment policy is designed to be transparent and straightforward.

Pricing: Prices are based on the volume of items and the complexity of the clearance.
Payment Methods: We accept cash, credit/debit cards, and online transfers.
Payment Schedule: Payment is due upon completion of services unless otherwise agreed upon.

4. Cancellation Policy

We understand that plans can change. Our cancellation policy is as follows:

Cancellations made at least 24 hours in advance incur no charges.
Cancellations made less than 24 hours before the scheduled time may incur a fee.
No-shows will be charged the full service fee.

5. Liability Limitations

While we strive to handle all items with care, certain limitations apply:

We are not liable for pre-existing damage to items.
We take precautions to prevent damage during clearance but cannot guarantee against all possible incidents.
Customers should ensure that items to be cleared are properly secured before our team arrives.

6. Customer Responsibilities

To ensure a smooth clearance process, customers are responsible for:

Providing accurate information about the items to be cleared.
Ensuring access to the property during the scheduled clearance time.
Removing any items that require special handling or disposal prior to our arrival.

6.1 Special Items

Some items, such as hazardous materials, require special handling. Customers must inform us in advance if such items need to be cleared.

7. Data Protection

Your privacy is important to us. We handle your personal data in accordance with applicable data protection laws.

Data Collection: We collect necessary information to provide our services.
Data Storage: Your information is securely stored and not shared with third parties without consent.
Data Usage: Data is used solely for service provision and improvement.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of South London. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in South London.

9. Amendments to Terms

Flat Clearance South London reserves the right to modify these terms and conditions at any time. Notice of any changes will be communicated through our official channels.

10. Acceptance of Terms

By utilizing our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.